Policies

Covid-19 Protocols

Required:

Wear a mask when you come in.
Temperature will be taken before session
Wash Hands and use Hand Sanitizer before session
We sanitize and disinfect between each client.
Online payments only.
Optional: Gratuity can be online as well.
Stay home if you don't feel well, have a fever or if you where in contact with someone who has Covid-19.

New Clients

Please arrive 10-15 minutes prior to your scheduled appointment to allow for traffic or need to use the restroom before session starts.

Cancellation Policy

Full payment is required for the following conditions:

*CANCELLATION- 24 hr cancellation is required. If you cancel less than 24 hr or Day of Appointment a $75 fee will be added to your next appointment.

*LATE ARRIVALS- Session will be shortened if you arrive late.

*NO SHOW- if you do not show up for your session, $75 no show fee will be added to your next appointment.

Professionalism

This is a professional, therapeutic massages, there will be no sexual contact or conduct at any time between any client and a therapist. if a client behave in a manner that violates this professional boundary, the session will be ended will still be required to pay for the session in full.

Children under 18

Children under 18 (minors) receiving a therapeutic massage must be accompanied by or have the consent of a parent or guardian via a written minor consent form.

Refunds

Absolutely, no refunds for prepaid packages, gift certificates or any massage service.

HIPAA Requirements

Massage therapists will safeguard the confidentiality of all patient/client information, including patient/client records, unless disclosure is required by law or court order. Any situation which requires the revelation of confidential information should be clearly delineated in records of massage therapists.

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Achelois Wellness Massage

Your Destination for Relaxation

Policies